Digital Transformation of the Serbian Ministry of Justice through implementation of Digital Archive System
Snooze Tech, in strategic collaboration with Serbian technology partner Electus d.o.o., successfully implemented a robust Digital Archive Solution (DAS) to modernise the Ministry’s entire archival ecosystem.
The project included the design, deployment, and customisation of DAS, tailored to support the unique regulatory, operational, and security requirements of a government body.
Client
The Ministry of Justice oversees the functioning of the judiciary, prosecution services, legislative operations, and legal documentation across the Republic of Serbia. Managing vast volumes of critical documentation, the Ministry required a comprehensive transformation of its archival infrastructure to meet the demands of digital governance and regulatory compliance.
Challenge
The Ministry faced significant challenges related to document storage, access, and long-term management:
Over 21 kilometres of physical documentation stored in paper format, accumulated over several decades.
Dispersed and decentralised archive systems with limited accessibility and no unified control.
Operational inefficiencies resulting in delays, high costs, and human resource overhead for basic document retrieval and archival processes.
Increased risk of data loss, damage, or unauthorised access to confidential legal and administrative records.
Pressure to align with European Union digital governance standards, including transparency, interoperability, and long-term data preservation.
The Ministry sought a solution that would centralise, secure, and modernise its archival operations while maintaining full legal and procedural compliance.
Solution
Snooze Tech, in strategic collaboration with Serbian technology partner Electus d.o.o., successfully implemented a robust Digital Archive Solution (DAS) to modernise the Ministry’s entire archival ecosystem.
The project included the design, deployment, and customisation of DAS, tailored to support the unique regulatory, operational, and security requirements of a government body.
Project Scope and Implementation
1. Initial Assessment and Strategic Planning
Conducted a comprehensive audit of existing records across all Ministry departments.
Developed a centralised metadata structure and archival taxonomy, in accordance with Serbian public administration guidelines and EU digital standards.
2. Digitisation and Document Indexing
Executed the digitisation of over 21 kilometres of physical documents, converting legacy files into structured, searchable digital formats.
Applied advanced OCR and metadata tagging protocols to ensure precision, consistency, and full retrievability.
3. Platform Deployment
Deployed Digital Archive System, offering:
Centralised digital access with role-based user control.
Full audit logging, version control, and document lifecycle management.
Automated workflows for classification, archiving, and retrieval.
4. Integration and Security
Seamlessly integrated the DAS platform with the Ministry’s internal IT infrastructure, including Active Directory and internal databases.
Established strong encryption standards, secure access protocols, and disaster recovery mechanisms to meet public sector information security requirements.
5. Training and Change Management
Delivered tailored training sessions to more than 50 administrative and legal personnel.
Supplied full technical documentation and post-deployment support to ensure long-term internal capability and adoption.
Results and Impact
Complete digitalisation of 21 km of physical documentation, significantly reducing space requirements and storage costs.
Reduction in document retrieval time by over 85%, enabling faster and more efficient decision-making across departments.
Improved data governance and regulatory compliance, aligned with Serbian legal standards and European interoperability frameworks.
Enhanced operational transparency and audit readiness, with centralised control over access, retention, and disposal of records.
Long-term scalability of the digital archive, providing a future-proof infrastructure for legal and administrative digital records.
Conclusion
The successful implementation of the Digital Archive System by Snooze Tech and Electus marks a major milestone in the digital transformation of Serbia’s public sector. The project not only addressed immediate operational inefficiencies but also laid the groundwork for a modern, compliant, and secure archival system that supports long-term digital governance objectives.
This collaboration has established a benchmark for large-scale digital transformation in government institutions and reflects the potential of strategic public-private partnerships in achieving national digital infrastructure goals.
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